FAQ


Q1: Are you a real factory or trading company?

A1: We are the manufacturer with 2 production bases: main factory in Yangjiang & fully automated plant in Shenzhen, total workshop area 4500 m², 150~200 employees and an independent R&D team of over 10 engineers.



Q2: What are your main products?

A2: USB Cables, HDMI Cables, USB Wall Chargers.



Q3: What’s your MOQ for OEM & ODM customized cables/chargers?

A3: The MOQ is 3000 pcs for your OEM & ODM models with customized logo. Free samples are available for quality checking first.



Q4: How about your daily production capacity & lead time?

A4: Total daily output is over 150,000 units.
Regular orders: 10-15 working days; large bulk orders can be arranged with priority production.



Q5: Can I customize cable length, color, logo and packaging box?

A5: Yes, full one-stop OEM & ODM service: customizable wire length, outer material, connector type, printing logo and exclusive retail packaging. Our R&D team supports new private mold development.



Q6: Do your products have necessary certifications for customs clearance?

A6: All items pass CE, FCC, RoHS certification and meet EU & US import standards. We can assist in applying for additional regional certificates upon the client’s request.



Q7: How do you control product quality?

A7: Every product goes through standardized 12-step production, from raw material incoming inspection to pre-shipment final QC, including bending, plug pull and high-voltage aging laboratory tests to maintain a low defective rate.



Q8: Which shipping ways can we choose?

A8: By sea door to door, air door to door or express delivery through DHL, FedEx or UPS, according to order quantity and your required delivery schedule.

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